Overnight we have received notices of some unusual requests to our infrastructure.
Over a short period of time many password reset emails had been requested from various residential proxies around the world. Our rate limiting protects against spamming attacks but requests got through to request password reset emails.
Many of the requests are likely for emails that had been included in some data breach or have been publicly exposed by their owner.
Password request emails also have been requested for lightning addresses which falsely exposed the user's email address. This had been a feature deployed to help users keep easy access to their accounts. But as many users post their lightning address on profiles like nostr this should not be exposed and a fix has been deployed immediately. Generally there should be no way to display a user's email address. We have failed here. About 5500 password reset emails had been requested by the attacker.
**We have not seen any abnormal related login activity and accounts are safe. People who got a password reset email can ignore the email.**
As we have seen a general increase in attacks on user accounts trying to brute force logins with some emails from some data leaks we have fully disabled password logins and require all users to login with the one time token. This adds an another layer of security.
Additionally we also offer the option to login with Google.
If you have questions or feedback, please let us know: support.getalby.com
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Thank you for the transparency.
Just a note, my alby login email address has only ever been used wirh alby so it couldn't have come from another data leak.
Same situation here
aren't this economic valid requests because they are technically possible and filters dont work?!ππ€π
Same
Same here
They said password requests were also made against lightning address which is public information.
That shouldnβt be possible going forward π
Yep - good to see it's fixed. Thanks @Alby for quick turnaround
I want to point out I saw this posted on NOSTR yesterday which was pretty instant and the fact a thread of people calling out to Alby for information worked so well... And alby gets back to us with nostr... Its just so great to see!
In this case are you guys going to change account email if your reset was triggered by lightning address?
I changed mine cause I donβt just have one email address.
Email alias for the win
I didn't have a public lightning address. My account email address was only known by Alby
Same here, I realized it was a data breach as the email address I used for Alby was made only for that.
Let's not jump to conclusions without an official statement.
The email address can leak via other channels as well from an Internet connected device...
That was a failure. Good that you already used a dedicated address.
Let us know if we can improve other things: 
π€ Alby Accounts - π‘ Request a Feature | Alby
Thanks to the email Iβve realized that custom self hosted @ addresses are now very expansive π’
with custom self hosted @ address you mean using your own domain? That's possible and free: 
Use your own domain as lightning address | Alby Account | Alby Guides
How to use your Alby lightning address with own domain?
Thank you π
My friend send transfer 1000$ to her Alby hub and she expect received soon . Been 2 days .
Please ask her to reach out via support.getalby.com so that we can check what exactly happened.
I think she will received itβs just this is the first time so she will wait til 3 days . You guys mentioned this on your website . It will take 2-3 working days if I am not mistaken .
Right ?
Lightning payments are instant. Fiat payments related to one of the integrated exchange providers depend on there terms of service.
She has alby cloud pro hub , when she wants to top up her bitcoin , she need to buy bitcoin and through the third payment system like Mt. pelerin .. is it not right ? This is not transfer from lightning to lightning payment ..?
Donβt you not know this ?
Good to know that she used Mt.Pelerin. If she did KYC, she should receive it on the same day depending on the payment method she used.
If she didn't do KYC, she needs to wait 7 days. That's Mt.Pelerin's policy to ensure they are not scammed.
I've read something about failure but all I can see is responsible and honest approach.
View quoted note β
Hey @Alby - please allow passkey login. My account shouldnβt be constrained solely by email. Email is not a suitable 2FA method. Username + password + TOTP or email token + TOTP are good, but Passkey is better because it requires a device you possess already and doesnβt rely on email thatβs phishable. Iβve seen other sites go further and require TOTP after a Passkey too, fwiw. Point being, give uses the option for real 2FA decoupled from email.
Thanks for your feedback Gene and sorry for the mistake.
Could you add your ideas to our feedback board then we can prioritize it: 
π€ Alby Accounts - π‘ Request a Feature | Alby
Confirmed, I was also affected by this. Thought it was odd. But donβt use Alby for much so just shrugged it off, thanks for the info!
Thank you for the update!
I changed my email and disabled password logins as well when I got the password reset request email!
Would prefer using TOTP with an Authenticator instead of email though but I couldnβt find that in the settings.
Thanks for acting and sorry again.
Could you upvote or add other features to our feedback board? 
π€ Alby Accounts - π‘ Request a Feature | Alby
Websites really need to stop using email as an authentication method. There are better options that preserve privacy.
when time sync MFA?
this password reset feels like the tip of an iceberg.
leaking emails on reset? credential stuffing?
this is basic stuff in auth, which brings my to my next point: this screams a homerolled auth system by someone with little experience or a lapse in judgment. id bet the former. wonder what else youβd fine if you looked around. good time to double check those cookie settings and maybe google βowasp top 10β
View quoted note β
If the service wasn't already shitty enough. Charging way too much money and the service is crap. Can't even talk to a person without paying. Now they leaked my personal data. Great. Thanks for nothing
If you really want you can get in touch with Alby anytime using the chat widget on support.getalby.com and I bet you'll receive a reply within 12 hours from a human, not a bot.
accounts? where we are going we wont need accounts. #NDN
2FA would be nice β‘οΈ
Thanks for your feedback. If you could upvote and leave add other ideas here:
That would be great.
Offer 2FA for account login | π€ Alby Accounts - π‘ Request a Feature | Alby
.. as an additional security mechanism for my Alby account.
Done β‘οΈ
I actually noticed a request from my email to reset my password that happened yesterday and I just happened to try and reset it today and noticed it while i was searching my inbox.
Let us know, if we can help anytime: support.getalby.com
please allow passkey
Thanks for the feedback.
I have already canceled my subscription a few weeks ago β¦
Any advice on how to manage this.

