Overnight we have received notices of some unusual requests to our infrastructure.
Over a short period of time many password reset emails had been requested from various residential proxies around the world. Our rate limiting protects against spamming attacks but requests got through to request password reset emails.
Many of the requests are likely for emails that had been included in some data breach or have been publicly exposed by their owner.
Password request emails also have been requested for lightning addresses which falsely exposed the user's email address. This had been a feature deployed to help users keep easy access to their accounts. But as many users post their lightning address on profiles like nostr this should not be exposed and a fix has been deployed immediately. Generally there should be no way to display a user's email address. We have failed here. About 5500 password reset emails had been requested by the attacker.
**We have not seen any abnormal related login activity and accounts are safe. People who got a password reset email can ignore the email.**
As we have seen a general increase in attacks on user accounts trying to brute force logins with some emails from some data leaks we have fully disabled password logins and require all users to login with the one time token. This adds an another layer of security.
Additionally we also offer the option to login with Google.
If you have questions or feedback, please let us know: support.getalby.com
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Websites really need to stop using email as an authentication method. There are better options that preserve privacy.
when time sync MFA?
For info, the email resets received on our side were set up specifically for internal testing and never shared anywhere
Good luck with the investigation and thanks for the transparency! Hope we can all learn something.
Thanks for your understanding and sorry for the mistake. We are getting better.
If the service wasn't already shitty enough. Charging way too much money and the service is crap. Can't even talk to a person without paying. Now they leaked my personal data. Great. Thanks for nothing
If you really want you can get in touch with Alby anytime using the chat widget on support.getalby.com and I bet you'll receive a reply within 12 hours from a human, not a bot.
accounts? where we are going we wont need accounts. #NDN
2FA would be nice β‘οΈ
Thanks for your feedback. If you could upvote and leave add other ideas here:
That would be great.
Offer 2FA for account login | π€ Alby Accounts - π‘ Request a Feature | Alby
.. as an additional security mechanism for my Alby account.
Done β‘οΈ
@ZEUS coming in with the steel chair. πͺ
I actually noticed a request from my email to reset my password that happened yesterday and I just happened to try and reset it today and noticed it while i was searching my inbox.
Let us know, if we can help anytime: support.getalby.com
please allow passkey
Thanks for the feedback.
I have already canceled my subscription a few weeks ago β¦
Any advice on how to manage this.

