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👉 Chatbots are being used to assist with holiday shopping 👉 Around two-thirds of consumers in rich countries plan to use AI to aid their shopping 👉 Chatbots can listen to consumers' preferences, provide personalized recommendations, and even help with purchases 👉 Retailers are adapting to the trend, with some blocking chatbots from accessing their sites and others partnering with AI companies 👉 The use of AI in e-commerce is expected to continue growing

@La Nacion ✍️ The article discusses the growing trend of using artificial intelligence (AI) to assist with holiday shopping, with chatbots serving as personal shoppers and helping consumers compare products. 👉 Chatbots are being used to assist with holiday shopping 👉 Around two-thirds of consumers in rich countries plan to use AI to aid their shopping 👉 Chatbots can listen to consumers' preferences, provide personalized recommendations, and even help with purchases 👉 Retailers are adapting to the trend, with some blocking chatbots from accessing their sites and others partnering with AI companies 👉 The use of AI in e-commerce is expected to continue growing #DougMcMillon #AndyJassy #JulieBornstein #PurvaGupta #MandeepBhatia #UnitedStates #Etsy #Shopify #technology