I can't stress enough how many people tell me that no social media app does what they want to do.
X only works for famous people. Instagram only works for picture-perfect people. Linked-in is a giant circle jerk. Slack is not productive. Discord is a dumpsterfire. NextDoor is barely a glorified classified. Finding good communities on Reddit is harder than finding a good show on Netflix. Facebook only appeals to nostalgia. TikTok is a mindless stream of the same stuff over and over again. WhatsApp groups annoy users more than help. Etc.
Which is really interesting after the billions of dollars these companies have put into developing them. It's almost as if their poorly designed incentive structure led these teams to fully ignore the user.
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And yet, billions of people still use them multiple times a day.
Actions speak louder than words.
I completely agree with the fact that most people are unhappy with the options but they are somehow serving a purpose or solving a problem, even if their user's can't articulate what that might be.
Pure digital philosophy
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I can't stress enough how many people tell me that no social media app does what they want to do.
X only works for famous people. Instagram only works for picture-perfect people. Linked-in is a giant circle jerk. Slack is not productive. Discord is a dumpsterfire. NextDoor is barely a glorified classified. Finding good communities on Reddit is harder than finding a good show on Netflix. Facebook only appeals to nostalgia. TikTok is a mindless stream of the same stuff over and over again. WhatsApp groups annoy users more than help. Etc.
Which is really interesting after the billions of dollars these companies have put into developing them. It's almost as if their poorly designed incentive structure led these teams to fully ignore the user.
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LinkedIn comment is so on point.
Corporate ‘spank bank’ meets Shreks ‘pick me pick me’ bouncing donkey. I’m still a part of the problem. The notional Rolodex has me hanging on for a bit but I think I am going to pull the plug soon and Cortez upon new shores that I am not the product.
They are all doing exactly what they were designed to do: incentive the user to return to the app as often as possible, and spend as much time there as possible.
One more misaligned incentive to deal with in tech.