IF YOU RUN A SaaS COMPANY, THIS IS YOUR 12-MONTH WARNING
The SaaS business model just hit a wall.
Anthropic released Claude Co-Work this week. Not a copilot. An agent that completes tasks autonomously.
The first plugin automates contract review, NDA triage, compliance workflows. Work that used to require teams of people.
Here's the structural problem:
Every SaaS company charges per seat. 500 users means 500 seats of revenue.
If an AI agent does the work of 5 people, that company just lost 80% of revenue from that client.
Multiply that across every enterprise customer on Earth.
This is seat compression. And it's going to move faster than most founders realize.
The market is repricing right now because Wall Street finally sees what's coming.
Companies trading at 50x, 100x, 200x revenue built on per-seat models are walking time bombs.
But here's what matters for operators:
This isn't about whether AI is good or bad. It's about whether your business model survives contact with autonomous agents.
If your revenue depends on charging per human user, you have 12-18 months to redesign your pricing architecture.
Value-based pricing. Usage-based pricing. Outcome-based pricing.
The winners won't be the ones with the best AI features. They'll be the ones who rebuilt their revenue model before the music stopped.
Most won't. That's the opportunity for those who do.
Are you building for humans using AI, or are you building for AI that happens to need humans less and less?
#SystemsThinking #SaaS #OperationalClarity
#TheBigSoftwareShort

