Profile

Here’s a giant screw-you to this bank and to the snake-oil peddlers who sold them on miracle AI—that ultimately can’t replace workers. Amazing that this massive failure (and all the others documented in media and literature on productivity) isn't front page news, but every hype piece about AI stealing jobs still is.

Ars Technica

Bank forced to rehire workers after lying about chatbot productivity, union says

Australia’s biggest bank regrets messy rush to replace staff with chatbots.

Despite the hype, past research found no clear link between AI adoption and long-term productivity gains. Now a new report from confirms it: no solid evidence that AI drives short-term productivity growth either.

The Dais

Waiting for Takeoff: The short-term impact of AI adoption on firm productivity

In this study, we tackle the critical question of whether AI adoption leads to productivity improvement at the firm level.