#rant #fcuk I needed to create an account, a semi-public one tied to another public account within legacy data silos (aka GH and alike). Which required an email address. It wasn't meant to be a super-secret anonymous or pseudonymous account, as it would be publicly exposed anyway. Decided to try Tuta to see what they offered compared to the basic ProtonMail service for this case. Not liking the Proton monopoly in the space much anyway. When created the account, Tuta put a 24-hour hold on it for manual approval.
After the time elapsed, they informed me that I had to contact them with a written email to explain what I planned to use it for.
Did that, and on the third day, the account started working. Tested by sending an email to it, and since didn't receive a bounce-back message about an unreachable mailbox, began using it for my intended purpose. A day later, after I had already created accounts with several other services using this Tuta email, the Tuta login screen showed me only a "Too many failed login attempts" error.
After waiting about an hour, a new message popped up: "Invalid login credentials."
They did it, bastards. Tuta nuked my new account, the one they manually approved, within a day of use, giving me no chance to react. God forbid they let me verify* myself with: a payment, a phone number, or another email (which I had to use anyway to migrate my accounts later on).
It was my first time using Tuta, so, not knowing how they operate, I didn't set up any recovery options besides saving the recovery code. Didn't add a phone number or a secondary email.
Maybe this could prevent some abuse detection, who knows. Imagine if the services I signed up for didn't let me easily change the email to a backup address.
What a fuck-up. Really didn't expect this kind of rug pull. (F*ck email anyway.)
*well rather validate as non bot, verify is not much a case as phone/payment/secondary mail is cheap to bypass - yet still a quite effective.
After the time elapsed, they informed me that I had to contact them with a written email to explain what I planned to use it for.
Did that, and on the third day, the account started working. Tested by sending an email to it, and since didn't receive a bounce-back message about an unreachable mailbox, began using it for my intended purpose. A day later, after I had already created accounts with several other services using this Tuta email, the Tuta login screen showed me only a "Too many failed login attempts" error.
After waiting about an hour, a new message popped up: "Invalid login credentials."
