Just came home from 2 nights comped at the local Hard Rock. When I checked out the front desk was being trained on how to use the New system. They e-mailed me my receipt in HTML, not once but twice, and now their website is showing every room is booked from today til mid July. Why do I have a feeling that this "New & Improved" system is relying heavily on AI and is going to be a huge clusterfuck? Yes, your system works, but this new one will be More Betterer