"A confusing contradiction is unfolding in companies embracing generative AI tools: while workers are largely following mandates to embrace the technology, few are seeing it create real value. [...] In collaboration with Stanford Social Media Lab, our research team at BetterUp Labs has identified one possible reason: Employees are using AI tools to create low-effort, passable looking work that ends up creating more work for their coworkers."
"Unlike this mental outsourcing to a machine, however, workslop uniquely uses machines to offload cognitive work to another human being. When coworkers receive workslop, they are often required to take on the burden of decoding the content, inferring missed or false context. A cascade of effortful and complex decision-making processes may follow, including rework and uncomfortable exchanges with colleagues."


Harvard Business Review
AI-Generated βWorkslopβ Is Destroying Productivity
Despite a surge in generative AI use across workplaces, most companies are seeing little measurable ROI. One possible reason is because AI tools ar...



