As you're getting your last purchases pre-Holiday in - our service availability in the coming days:
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During the Lunar New Year Holiday 2025 (Monday, January 27th, 2025 to Sunday February 2nd, 2025) we would like to inform you about limited/delayed service availability for the following functionalities:
- VND withdrawals
- General Customer Support inquiries
Our Bitcoin ATMs will remain online for service, but accessibility might be limited due to venue closures for some of the holidays.
Our OTC desk will remain in service, but response time might be delayed.
Our Cash Office services are affected as follows:
Đà Nẵng: Closed from 25/01 until 02/02
Hà Nội: Closed from 25/01 until 02/02
Hội An: Closed from 25/01 until 02/02
Ho Chi Minh City: Limited availability – please reach out to support@bitcoinvn.io
Huế : Closed from 25/01 until 02/02
Our Online shop will remain in service, but delivery of physical products will be delayed during the holidays.
Delays will be occurring due to short staffing during Tet holidays. Business operation will resume as normal on Monday, February 3rd, 2025.
We would like to thank you for your support and patronage in the year 2024 and look forward to assisting and supporting you in 2025!
From all of us at the BitcoinVN team, we wish you and your family a joyful, healthy and prosperous Year of the Snake 2025!
See you in the New Year!
BitcoinVN News
Service availability & Tết Holiday announcement - BitcoinVN
We would like to inform you about limited or delayed service availability during the Tet Holiday. Please stay updated for convinience!
If you belong to the unbanked part of the population for one reason or another - here you go.
Simply pick the VND Cash Da Nang option & arrange with our team for your drop off. 🙂
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