@AlEtihad
The UAE Health Services Foundation has announced a future plan to enhance the role and services of virtual medical consultations, also known as 'remote consultations'. The plan aims to add new specialties, such as chronic diseases, nutrition, and primary mental health care, and increase the number of virtual doctors in high-demand areas. The foundation has also announced that it is working to integrate the service with smart government applications and enhance integration with the national digital health records. Since the start of virtual consultations in 2024, a total of 37,684 patients have benefited from the service. The service has seen a 35% increase in demand compared to the same period in 2024, thanks to increased community awareness and ease of booking through the smart app. The service is currently available in various specialties, including family medicine, emergency care, and genetic counseling. The virtual clinic is open from 8am to 8pm, while emergency care is available 24/7. The virtual consultations have achieved significant results, including a patient satisfaction rate of 95%, a 40% reduction in unnecessary in-person visits, and improved communication with patients through virtual consultations. The service has also contributed to improving digital health service indicators. The virtual consultations and emergency care are centrally managed and coordinated within the primary healthcare administration, while genetic counseling is shared among qualified medical teams in designated centers across the emirates to ensure geographic coverage and uniform quality of service. Booking is available through the UAE Health Services Foundation app, which connects patients with virtual doctors according to their needs. The service targets all registered patients in primary healthcare centers, including those seeking medical consultation without in-person visits, patients with chronic or recurring conditions that do not require in-person examination, and those planning to get married and require electronic medical consultations and genetic counseling after receiving test results. In cases where a doctor determines that a patient requires further follow-up, they are electronically referred to the relevant specialist center, and the consultation is recorded in the medical system with a direct appointment booking. In emergency cases, patients are immediately directed to the emergency department or urgent care. Continuous training and development are essential to provide virtual medical consultations, which offer numerous benefits, including rapid access to medical services, reduced pressure on healthcare centers, improved patient experience through convenience and flexibility, and support for the organization's digital transformation. The service is constantly evolving to address challenges, including differences in patients' digital skills, the need for public awareness campaigns, and the requirement for continuous training for medical staff on virtual consultation skills.
The UAE Health Services Foundation has announced a future plan to enhance the role and services of virtual medical consultations, also known as 'remote consultations'. The plan aims to add new specialties, such as chronic diseases, nutrition, and primary mental health care, and increase the number of virtual doctors in high-demand areas. The foundation has also announced that it is working to integrate the service with smart government applications and enhance integration with the national digital health records. Since the start of virtual consultations in 2024, a total of 37,684 patients have benefited from the service. The service has seen a 35% increase in demand compared to the same period in 2024, thanks to increased community awareness and ease of booking through the smart app. The service is currently available in various specialties, including family medicine, emergency care, and genetic counseling. The virtual clinic is open from 8am to 8pm, while emergency care is available 24/7. The virtual consultations have achieved significant results, including a patient satisfaction rate of 95%, a 40% reduction in unnecessary in-person visits, and improved communication with patients through virtual consultations. The service has also contributed to improving digital health service indicators. The virtual consultations and emergency care are centrally managed and coordinated within the primary healthcare administration, while genetic counseling is shared among qualified medical teams in designated centers across the emirates to ensure geographic coverage and uniform quality of service. Booking is available through the UAE Health Services Foundation app, which connects patients with virtual doctors according to their needs. The service targets all registered patients in primary healthcare centers, including those seeking medical consultation without in-person visits, patients with chronic or recurring conditions that do not require in-person examination, and those planning to get married and require electronic medical consultations and genetic counseling after receiving test results. In cases where a doctor determines that a patient requires further follow-up, they are electronically referred to the relevant specialist center, and the consultation is recorded in the medical system with a direct appointment booking. In emergency cases, patients are immediately directed to the emergency department or urgent care. Continuous training and development are essential to provide virtual medical consultations, which offer numerous benefits, including rapid access to medical services, reduced pressure on healthcare centers, improved patient experience through convenience and flexibility, and support for the organization's digital transformation. The service is constantly evolving to address challenges, including differences in patients' digital skills, the need for public awareness campaigns, and the requirement for continuous training for medical staff on virtual consultation skills.
مركز الاتحاد للأخبار
«الإمارات الصحية» لـ «الاتحاد»: إضافة الاستشارات الطبية الافتراضية للأمراض المزمنة والتغذية قريباً
كشفت مؤسسة الإمارات للخدمات الصحية عن تنفيذ خطة مستقبلية لتعزيز دور وخدمات الاس...
