This is very good. Read the whole thing.

The Spectator
AI will take jobs โ the wrong ones
As those of you familiar with this column will know, I am always eager to distinguish between an option and an obligation. For instance, a dinner p...
Along with the useful phrase โenshittificationโ, we need a phrase for that ineluctable process by which technologies and behaviours first emerge as an attractive and novel alternative only to end up as an imposition. I propose โJoni Mitchell Syndromeโ, or JMS: โYou donโt know what youโve got till itโs gone.โ
Ticket machines at railway stations are an example of JMS. They arrived as a welcome alternative option to the manned guichet, and often they were: if you knew precisely what ticket you wanted and some dithering nitwit was holding up the queue at the ticket window, they were great. That was wonderful until some tragic accountants decided they could now close down the manned ticket office. Suddenly, if you were unsure about which ticket to buy, there was no one to ask. [โฆ]
It has played out many times. Mobile phones were great until people expected you to answer them. Email, social media, parking apps, open-plan offices, self-checkout tills at supermarkets, messaging apps, the spreadsheet, presentation software, sourdough bread, 24-hour rolling news and even smartphones are the grey squirrels of the innovation world. They arrive as a novelty and end up destroying the very thing they were meant to improve.
https://archive.ph/eUZbN